Support

For questions or issues, please contact TSUBASANA by email.

Please include the app version, device model, iOS version, the affected screen and the steps that led to the issue. Do not send passwords or payment card numbers.

I cannot tap Next during training

Perform the action shown on screen once to advance. The steps are moving, firing, bouncing a shell off a wall and using support gear. Drag the move pad at the bottom of the screen to steer. Training costs no energy.

Sortie energy

You can hold up to 6 energy and recover 1 every 10 minutes. In Sector Mode, starting, advancing to the next sector and retrying each cost 1. In Campaign Mode, only starting and retrying cost 1; advancing after a win is free. Finishing an optional recovery ad restores 1 energy.

Saving equipment and records

Tap Save in Loadout to save equipment for your next sortie. When preparing a sortie, Set Sail saves your equipment and starts the battle. Progress and records are saved on this device. You cannot resume from the middle of a sector or campaign after leaving the run.

Reporting an inappropriate ad

Choose Settings → Report an Ad to find our contact details. Email the advertised product, the content and the time it appeared, with a screenshot if available. You can also report ads that are inappropriate for the game’s audience.

Pricing and optional ads

The game is free, with no in-app purchases or subscriptions. Watching ads to recover energy or continue after being sunk is optional. You can set sail without watching ads by waiting for energy to recover. Training costs no energy.